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Search for an answer, browse by topic, or reach our team. Most questions about getting started, your account, memberships and billing are answered below.
It depends where you subscribed. The simplest way is in the Hypnore app: Profile → Membership → Cancel Membership (for App Store / Google Play it sends you to the store to finish). For a website purchase, cancel in the app or email support@hypnore.com. Cancel before your renewal date; you keep access until the end of the period you’ve already paid for.
More in Billing & subscriptionsHypnore doesn’t have a free version, and there isn’t a free trial at the moment — you start with a Premium membership. From time to time we may run a discounted introductory offer; the price and any offer terms are always shown before you confirm.
More in Plans, Singles & membershipIf you’re signed out: on the sign-in screen, tap Forgot password?, enter your email, and we’ll send you a reset link to choose a new password.
If you’re already signed in and just want to change it: open your profile settings and update your password there.
More in Your accountResearch suggests hypnotherapy can help with stress, sleep and everyday habits. Results vary between people, and it works best as a consistent, complementary practice — not a one-time fix.
More in Is it right for me?Your website purchase is tied to the email you paid with. Download Hypnore, then create your account or sign in using that same email address — your membership links to it automatically and your programs open once you’re signed in.
The email has to match the one you used at checkout, so be sure to use the same one. If anything doesn’t appear after signing in, email support@hypnore.com and we’ll sort it out.
More in Plans, Singles & membershipPrivately, by design. Hypnore is run by an EU-registered company in Lithuania under the GDPR. We keep your data secure, we never sell it, and you can read the full detail in our Privacy Policy at hypnore.com/privacy.
More in Privacy & dataIf you can't find your answer here, email us and a real person will get back to you.
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